Every time I call its a great experience. The people on the phone are always great! Very friendly and knowledgeable. I truly enjoy doing business with Ed & Ed. copiers,utica,ny,ed and ed,kyocera
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Bob has been to our office previously, and as usual, has done a fantastic job. It is always a pleasure to have someone work on equipment that you know can do the job and do it well. kyocera,syracuse,copiers,ny
ED & ED responded right away and did everything possible to get our machine working again and help us! Thank you!
Art is very well liked for his service and explaining any problems we may have. After he leaves our copiers are working and service is excellent. Your service was greatly appreciated for the quick response with the Town Court system. Art is great at his job, with customer care and service. Thank you so very much - - - Town of Steuben copiers,utica,ny,ed&ed,kyocera
Great job Phil......Great attitude. Neopost,Postage,Meters,NY,Utica
Comments on a recent service call; Great! Awesome Sauce! Ed & Ed Rocks! The Best! Works Like A Charm! Explained Perfectly! Neopost,Postage Meters,New York,Ed & Ed
Liz was great during the initial call. Very understanding that I felt our machine was inoperable. She also was very accommodating when I called the 2nd time to provide a cell number for Nick to reach me at when he arrived. The issue was rather minor, and I felt stupid that I did not recognize what had happened to cause the problem. I appreciated the fact that Nick was so professional and thorough despite the reason for the initial call. Nick also checked other parts of the machine to make sure no other items needed replacement! Great customer service! neopost,ny,postage meters,new york
Arthur is very knowledge in his position. He communicates very well after he troubleshoots the problem what the solution is to solve the problem. kyocera,mfps,rome,ny,copiers
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