Very friendly and walked me through the problem since I didn't exactly know the name of the part needing replacement! E-mails kept me well informed. Technician was very friendly and imparted good to know information regarding the postage machine. Very prompt and professional service. neopost,postage meter,ny,utica,new york
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Brian is always great to work with, will answer any questions you have or will find the answer for you. kyocera,lexmark,copiers ny,mfps
Love the email updates that the technician is on the way! Nick is the king of fixing the postage machine!!! neopost,hasler,postage meters,syracuse,new york,
100% My experiences have been second to none. Ed & Ed company flexible enough for service call scheduling especially with our part time operations i.e. church. Technician handled problem to total satisfaction especially with esoteric problems I can present. Had knowledge base to resolve situation. kyocera,ed & ed,copiers ny,printers,mfps
I have had very courteous and quick responses to my calls for service, training and supplies. neopost postage meters,hasler,new york,ny,edanded
I received a phone call from tech to give me a time frame and emails when the tech arrived, left and what the became of the call. Phil is pleasant & witty. He s also very patient with his customers and willing to stay until the job is satisfactory. neopost,postage meters, new york,ed & ed
Art is GREAT !! He always takes care of us at a timely basis. He explains problems to me and helps us improve our ways of using equipment. It's nice to know you are interested in how we were serviced! kyocera,lexmark,copiers,printners,edanded,ny,rome
Pleasant, and listened to what I had tried before calling. Fast and efficient! Thank you! Neopost,Hasler,NY,Postage Meters,Ed and Ed
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